The Role of Clinical Operations and How To Manage Complex Service Organizations

November 10, 2022

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Oak HC/FT Talent Partner Leah Scanlan speaks with three healthcare leaders responsible for designing, orchestrating and operating the clinical side of the business about the hallmarks of a successful clinical operations leader, striking the balance between clinical competence and business savvy, and prioritizing improvements to patient care while navigating staffing challenges in the current market. Guests included:

  • Lindsay Sugden, Chief Clinical Operations & Learning Officer, Oak Street Health
  • Maureen Clancy, Former Senior Vice President of Operations, Privia Health
  • Matthew Press, MD, MSc, Physician Executive of Penn Primary Care & Medical Director of Primary Care Service Line, Penn Medicine